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Opinions expressed by Entrepreneur contributors are their own. Key Takeaways Employee engagement directly influences customer satisfaction, making workplace culture a critical driver of business growth. Positive work environments create stronger first impressions, build customer trust and encourage long-term loyalty. Investing in employee well-being through supportive leadership, workplace amenities and growth opportunities leads to more consistent and effective customer experiences. As a CEO or business manager, ensuring customer satisfaction is a top priority. Without happy customers, achieving long-term revenue growth is nearly impossible. Consistently delivering positive customer experiences fosters trust, earns referrals and builds your reputation — all of which drive…
Battling altitude sickness, dust, and strict permit timelines, Erin Ton shaved over an hour off the fastest known time on Africa’s highest summit. Now with two peaks down, the Colorado woman has five mountains remaining in her Seven Summits quest. In all, Erin Ton ran 26.38 miles over 14,000 feet of climbing from Mweka Gate on the mountain’s southern slopes in Tanzania (Photo: Courtesy of Christopher Fisher and Santiago Guerrero )Published September 24, 2026 12:30PM What to know: Erin Ton, a 29-year-old runner from Colorado, set a new female Fastest Known Time (FKT) up Africa’s 19,341-foot Mount Kilimanjaro, reaching the…
After a 19-year-old hiker was killed inside Mount Timpanogos’s iconic “Tin Shack,” backcountry safety experts explain why small trail shelters are often far more dangerous than staying out in the open.Ridge on Mount Timpanogos (Photo: Maya Silver)Published September 24, 2026 11:36AMWhat to know: A hiker on Utah’s Mount Timapanogos died after lightning struck the Tin Shack, a metal structure where he and several other hikers were taking shelter from a storm. Shelters without electrical wiring or plumbing may give hikers a false sense of security, as they are not a safe place to escape lightning. A 19-year-old died after lightning…
Opinions expressed by Entrepreneur contributors are their own. Key Takeaways John Summit turned a dull accounting career into a global DJ career by going all in on music. Medium Rare’s 50/50 model lets artists share ownership and upside without taking on all the financial risk. Summit says financial literacy and a willingness to fully commit helped turn his passion into a business. With all due respect to our accounting Avengers and the great work they do, it’s hard to believe that most CPAs dreamed of becoming CPAs. That certainly wasn’t the case for John Summit, who went from a monotonous…
In the first episode of ‘Along for the Ride,’ comedian Brooks Wheelan offers freewheeling adventure tips for Canada’s boldest provinceUpdated September 24, 2026 09:20AMAlberta isn’t an easy place to pin down. It’s more than mountains, it’s more than prairies, and it’s usually more than whatever you had planned for the day. Because just like the bucking broncos in the region’s rodeos, as soon as you get a handle on this place, it has a habit of taking you in a whole new direction. That’s what happens in the first episodes of Along for the Ride, Outside’s new travel show hosted…
It’s raining boxes in Richardson, Texas. The city gave Amazon zoning approval in December to launch its Prime Air drone delivery program. Now some residents are ducking for cover. The 83-pound delivery drones, capable of carrying up to five pounds of cargo within a seven-and-a-half-mile radius, fly as low as 13 feet during drop-off, hovering while packages tumble out onto lawns and driveways, according to The New York Times. One resident, Stephanie Puri, tracked 52 drones overhead on what she called a slow day. “We hear them zoom, zoom, zoom, back and forth from morning until past dinnertime,” said Nikki…
McDonald’s own menu innovation was hurting the very restaurants it was meant to help. New product launches came so fast that service slowed down and satisfaction dropped, the company admitted at its investor day this week. “We got a little ahead of our skis,” said Jill McDonald, McDonald’s global chief restaurant experience officer, on the pace of recent product launches. Now the company is spending $8.5 billion to fix this issue and more, according to Bloomberg. The investment builds on McDonald’s “Next” growth plan, which the company unveiled back in June, with the potential to save individual restaurants up to…
Opinions expressed by Entrepreneur contributors are their own. Key Takeaways Isolation can push leaders into overpreparing, overworking and second-guessing themselves instead of focusing on strategic leadership. Building relationships and communities beyond the workplace can help leaders replace survival habits with more sustainable ways of leading. For many leaders, isolation has little to do with being alone. You can sit in meetings all day, work on busy teams and have a full calendar and still be isolated. The isolation I mean is being the only one, or one of very few, in the room: the only woman at the leadership table,…
Opinions expressed by Entrepreneur contributors are their own. Key Takeaways Schedule recovery like a fixed cost, not a reward. Take the long reset before the business forces it. Build delegation capacity, so rest is structurally possible. Protect small recovery windows. In November, a small-business owner wrote in CNBC about a habit that sounds almost reckless on paper. Every quarter, she shuts her seven-person company down for a full week. No emails, no meetings, no work — for everyone, including her. She built the closure into the business model itself, alerting clients ahead of time and letting automated systems cover the…
Opinions expressed by Entrepreneur contributors are their own. Key Takeaways Unlike closed models, open-weight models let organizations control model versions, fine-tuning and deployment while keeping sensitive data within a chosen legal jurisdiction. Open-weight models reduce dependence on a single provider’s API, infrastructure and pricing, making models and accumulated knowledge easier to transfer between providers and projects. Open ecosystems allow businesses to benefit from community contributions and independently test security, while licences such as Apache 2.0 define how models may be modified and used commercially. On July 24, Nvidia joined Microsoft, Meta, IBM, Hugging Face, Mistral and other technology organizations in…