Author: wildgreenquest@gmail.com

Key Takeaways Southwest Airlines CEO Bob Jordan recently revealed that he rejected a top candidate for a senior position because they were rude to the receptionist. Jordan described Southwest’s culture as one that prizes people who are “low ego” and who “seek to serve others before they serve themselves.” Other CEOs, like United Airlines CEO Scott Kirby and Duolingo CEO Luis von Ahn, have their own unwritten hiring tests. Treating everyone well, from the cab driver to the receptionist, could be the secret that helps you land your next job.  At the Semafor World Economy Summit earlier this week, Southwest…

Earlier this year, financial technology company Block laid off 4,000 employees—around half the company’s workforce—in its push to embrace AI. Based on a recent interview, it seems like CEO Jack Dorsey has some more major changes in store for the company. And if true . . . he’ll have quite a few more performance reviews to fill out this year. In a recent episode of the Long Strange Trip podcast, Dorsey said he wants to cut middle management layers from five managers down to two or three this year. “In the most ideal case, you know, there is no layer,”…

Opinions expressed by Entrepreneur contributors are their own. Key Takeaways Payroll errors rarely start in payroll itself. Accuracy ultimately depends on the quality of the timekeeping data feeding the system. Timekeeping complexity grows as businesses scale. As companies expand across locations, add shift-based roles and introduce new pay rules, exceptions become common and informal workarounds emerge. Clean timekeeping stabilizes payroll and labor costs. When time tracking and payroll operate in the same system, errors are easier to catch, and labor costs become easier to predict. Payroll mistakes rarely start in payroll.By the time it’s discovered that a paycheck is wrong,…

Nobody is better than Donald Trump at changing the subject. Much like the weather in New England, if you don’t like what people are saying about Trump now, just wait five minutes. Sure enough, he moved on from calling Pope Leo XIV “weak on crime” and digitally turning into Jesus over the weekend by reaching back to that time he (rather successfully) cosplayed as a McDonald’s worker. In a fresh PR stunt designed to make him look somewhat normal while celebrating flagship policy,  the president had McDonalds “delivered” to the White House by a DoorDasher.  Unfortunately for Trump, changing the subject…

Call it ChatGPZuck. Meta is building an AI version of Mark Zuckerberg that employees can query when they can’t get hold of the real CEO, writes Financial Times. The digital clone is being trained on Zuckerberg’s mannerisms, tone, public statements and thoughts on company strategy. The goal is to help Meta’s 79,000 employees feel more connected to one of Silicon Valley’s most powerful executives. Zuckerberg is clearly big on AI executives. A few weeks ago, we reported he was developing an “AI chief of staff” — a personal agent that retrieves answers he’d normally go through layers of people to…

Any leader who steps into the role of CEO at an established company competes with the legacy of their predecessors. Only some of us are lucky enough to have had a mentor come before them, one who was as vested in their successor’s success as they were in their own. Jerry Lee, now a retired architect and executive director of our MG2 Foundation, was my CEO predecessor at MG2 and my mentor. Jerry has always understood growth as something far deeper than financial success. From the earliest days of his career, he learned that resilience and purpose come from how…

The IRS workforce has shrunk by 25,000 employees, and taxpayers are noticing. Tax lawyers say a dangerous mentality is building: “There’s seemingly this mentality building which is, ‘The IRS isn’t going to catch me,’” said Carolyn Schenck, a former IRS national fraud counsel, told the Wall Street Journal. Audits of people with at least $10 million in income dropped 39% this year. The cutbacks cost the government. The workforce reductions would cut $46 billion in federal spending over the next decade but reduce revenue collections by $643 billion, according to The Budget Lab at Yale. Enforcement spending is at its…

Americans can’t get enough chicken— brands like Raising Cane’s and Chick-fil-A have risen as fast food superstars while others race to consolidate their spot as winners of the chicken sandwich wars. Now, Chili’s is entering the game, in a big way. Value menus, a staple of chain and fast food restaurants, bundle multiple menu itiems at a discounted price, giving customers a full meal without the full cost. Now, Chili’s—whose value meal includes an entrée, fries, a soda, and bottomless chips and salsa—is adding chicken sandwiches to the mix. “We’re setting our sights on fast food chicken sandwiches, offering our…

In-N-Out is going animal style on tradition — and that means no apps, no online ordering, no compromise. The iconic West Coast burger chain, founded in 1948 as a 10-square-foot stand in California, has built a cult following by doing things differently. Now owner Lynsi Snyder-Ellingson is doubling down on that approach, flatly rejecting digital ordering during a recent Pepperdine University talk. The reasoning is simple. Snyder-Ellingson says real customer interaction is sacred and mobile ordering would eliminate that. She also pointed to freshness, noting that ingredient quality and preparation time would suffer under a digital model. Her leadership philosophy…

Delta just unveiled the new version of its most premium seat, and it’s designed to let passengers stretch out just like they would in their bed at home. On April 13, the company announced that the “next generation” of its Delta One suites, which are made for long-haul international and domestic flights, will debut in early 2027 on new Airbus A350-1000 aircraft. The updated design will include a flat bed that’s been expanded by more than three inches, a custom cushion to act like an in-air mattress, and a new cubby to store shoes. Delta’s announcement comes just weeks after…